Why are ESFs created empty upon receipt of TMC
The reason is that the required reference directories are not filled in the database — because of this, the system cannot pull data from ESF into the receipt document. The problem…
The reason is that the required reference directories are not filled in the database — because of this, the system cannot pull data from ESF into the receipt document. The problem…
The reason for this error is a discrepancy between the notification line data and the detailed data of the electronic invoice (ESF), due to which the system cannot correctly write…
To enable the generation of EAVR (electronic acts of completed work) in the database and correctly reflect the VAT payer status, several settings had to be configured in 1C.
This message means that in the line of the tabular section "Goods" the unit of measurement was automatically cleared by the system because the name of the unit of measurement…
The cause of this error is an incorrectly specified entity type in the organization settings and in the connection settings to the ESF IS. If you actually operate as a sole…
In order for the product code from the NKT reference book to be automatically inserted into electronic invoices, the corresponding setting must be enabled in the configuration —…
The reason for rejecting a Notification can be viewed directly in the notification itself in the IS ESF — the system marks the error with a red flag (indicator) on the tab of the…
If the CTN (commodity nomenclature) code — for goods included in the exemption list and the Virtual Warehouse — is not being pulled into the ESF, in the vast majority of cases…
The TN VED code (NKT) is not filled in the ESF automatically, even if it is specified in the item card — it needs to be pulled in with a separate action in the document itself.…
To have the payment method value (cash or non-cash settlement) automatically populated in the ESF, it is enough to specify this attribute once directly in the contract card with…
Short answer: An EAWR (electronic act of completed works) cannot be issued because the source document — the Sales of Inventory — was drawn up on paper rather than electronically…
If electronic invoices are not sent to the server and remain "in the queue," the problem is resolved through the list of documents awaiting sending — it needs to be cleared and…
If the accompanying waybill for goods (SNT) was created and signed directly on the IS ESF website, rather than in the 1C program itself, the document will not appear in the…
Yes, this is a well-known and common situation: at the end of the reporting period, the electronic invoice information system (IS ESF) can indeed freeze or work slowly. The reason…
If, when generating a “Notice of Correction” in 1C:Accounting for Kazakhstan, not all electronic invoices are pulled into the document, the most common reason is that the…
If the system shows an error about an incorrect VAT registration date when sending an ESF, it means that the reference book or the VAT payer certificate in 1C actually contains an…
The error "warehouse address does not match the actual address" when sending an ESF (electronic invoice) occurs due to outdated data in the warehouse card that does not match the…
If an ESF (electronic invoice) is rejected by the server with an error about data mismatch with the SNT (accompanying waybill for goods), the problem can be solved by checking the…
The reason for the error is visible directly on the ESF IS website — you need to open the specific notification and view the rejection details on the corresponding tab. How to do…
The reason why data does not pull into form 300.00 is usually rooted in the fact that in the directories of sales types and receipt types, the declaration line codes are not set…
If an ESF is stuck and won't accept or send, the cause is most often the EDS key or accumulated program cache. This is resolved by changing the EDS key and…
The problem is usually where and in which section you are trying to upload the document. If your СНТ is issued, but you are trying to import it in the section…
If the ЭСФ tab is not visible in the database, it simply means the corresponding function is not enabled in the program settings — this can be resolved quickly, without contacting…
The reason is that the automatic filling of GTIN codes option is not enabled — because of this, the system does not insert them into the nomenclature when generating the ESF.
To prevent the system from requesting the EDS key every time when issuing an electronic invoice (ЭСФ), you need to link the key to the user once in the settings — then…
This error most often occurs due to a discrepancy in the ESF amount: if the document amount in the 1C database differs from the amount already recorded on the server (IS…
This problem is usually related to the use of the fresh version of 1C. In this case, you need to clear the cache and contact fresh support — this solves the problem.
This error occurs when a session using the EDS key is stuck somewhere in the database, or the same key is already being used on the website (for example, on the ИС ЭСФ portal…
To generate an ESF for a non-resident for a past period, you first need to create an invoice for VAT for a non-resident in 1C, and then based on it…
If electronic invoices are not being uploaded to the database, the cause is usually in the exchange parameter settings — they need to be checked and, if necessary…